1,200+
Community voices gathered
Our impact
Making a difference together.
Every piece of feedback helps create opportunities for improvement. The stories, themes and priorities shared by families guide the work of the partnership.
85
Engagement activities completed
40+
Volunteers involved
20
Service improvements influenced
Case studies
What changed because families spoke up.
What families told us
Families told us that postnatal information often felt rushed and inconsistent across settings.
What happened
We brought parents and midwives together in a series of co-production conversations to map current practice.
What changed
Clearer, more consistent postnatal information is being introduced, with parent-tested wording and accessible formats.
What families told us
Families on the neonatal unit told us that having facilities for partners to stay overnight would make a real difference to their experience.
What happened
We shared this feedback with commissioners and stakeholders and worked together to explore what practical improvements could be made.
What changed
There are now more sleeping quarters available for parents and partners at the SFH Neonatal Unit, helping families stay close during a critical time.
Our commitment
A commitment to equity
We believe better outcomes are only possible when everyone has the opportunity to be heard.
Our work is focused not only on improving services overall but also understanding where inequalities exist and ensuring that improvement efforts reflect the needs of all communities.